Support and resources

As a UOW College student you will have access to a range of resources and support to help you succeed. Our size means that we are a truly student centred campus with individual attention, and a personal approach.

Through our commitment to providing academic support for students and enhancing the services and programs offered to support student success. Students are expected to be active partners in their own learning and to participate in decision-making about their studies.

Support for your learning journey

Study and course help
Personal support and wellbeing
Student services

Journey to success

We're here to make the UOW College experience rewarding journey filled with academic growth and personal development.

[Music]

They are genuinely authentically interested in getting to know you. Also just incredibly committed to like, teaching people who, of course, want to be taught and I think through the college because this is an alternative pathway, the majority of people that come through want that and it's nice to have that reciprocation from the people that you're here to learn from.

[Music]

Again, I don't know where to start. There's so many things that that I love about the college and I think it's because I wasn't expecting to love it. I'm proud of it because I came in expecting a wholly different experience and I walked out the other side like, believing in myself. [Laughs]

[Music]

Getting started as a new student

Welcome to UOW College! Find out everything you need to know about getting started with your studies including enrolling in your course and attending orientation.

Getting started

Student forms and requests

Form name Form description

Appeal form

Submit this form to appeal a formal UOW College academic decision at Stage 3 of the appeals process.

Privacy complaint form (PDF)

Use this form to report concerns about how your personal information has been collected, stored, or used.
Show cause after exclusion form Apply to return to your studies after an exclusion period by outlining why you should be re‑admitted.

Student grievance form

Submit this form to report a less serious complaint or concern about your student experience.

Students can provide feedback via the UOW College feedback portal.

Form name Form description

Attendance and final results recalculation request form (PDF)

Request a clerical check of your attendance records or final subject results.

Certificate reprint request form (academic and ELICOS courses) (PDF)

Use this form to request reprinted certificates, transcripts, or official academic documents.
Certificate reprint request form (vocational) (PDF) Use this form to request reprinted certificates, transcripts, or official academic documents.

Post/ email results request form

Ask for your academic results to be sent to you via email or postal mail.

Refund request form

Submit this form to request a refund or fee reversal for eligible subjects.

Remark request form (PDF)

Use this form to request a re‑mark of a written assessment item.

Request to repeat a passed subject

Apply to re‑enrol in a subject you have already passed when needed for course progression.

Tutorial change request form (academic courses)

Request a tutorial or class change when you cannot update it through SOLS.

Confirmation of enrolment form request

Request an official letter confirming your current enrolment.

Opal transport form

Apply for a NSW student transport concession for discounted public transport fares.

UOWC general enquiry form

Submit general questions or requests for information about UOW College.

It is important to remember that a number of course administrative requests that are undertaken via SOLS.

Form name Form description

Course withdrawal form

Use this form to formally withdraw from your course or discontinue your studies.

Course transfer request form

Apply to transfer from your current course into a different UOW College course.

Credit transfer and recognition of prior learning application form

Request credit for previous study or experience toward your current course.

Leave of absence request form

Apply to temporarily pause your studies for an approved leave period.

Reduced study load form

Request to reduce your subject load or withdraw from subjects after the census date.

 

Form name Form description

Instalment plan request form

Apply to pay your tuition fees through a scheduled instalment plan.

Refund request form

Request a refund of tuition fees for eligible enrolment changes.

Transfer UOW College fees or credits to UOW form

Transfer eligible credits or prepaid fees from UOW College to the University of Wollongong.

Tuition fee instalment

Apply for a tuition instalment plan due to financial hardship impacting your ability to pay fees upfront.

 

Form name Form description

Homestay notification form

Notify UOW College if you are under 18 and temporarily leaving your approved homestay.

Under 18 international homestay student - travel application form

Request approval to travel away from homestay accommodation if you are under 18.

 

Form name Form description

Information release form

Give consent for UOW College to share your personal or academic information with nominated individuals.

Request to update preferred name form

Request an update to your preferred name in student systems.

Student wellbeing and support privacy disclosure and consent form

Nominate a support person who UOW College may contact if you need extra wellbeing or academic support.

 

Policies and procedures

The UOW College policy directory contains all approved policy documents and supporting resources. The policy directory provides the authoritative source of all up-to-date student-related UOW College policies.

Access the policy directory